We have answers!
There is a lot that goes into hosting the perfect event, and All Occasions Catering is here to make things easier! Here are some of our most frequently asked questions, which also covers many of our policies and procedures.
If you still have questions, just ask! We’re ready to any question you may have! Send us an email.
What do you need to secure my date?
We require that a signed contract accompany your initial event deposit. Your event date is not considered secure until we are in receipt of both contract and deposit. Dates will not be held. Prospective clients are not guaranteed a right of first refusal. Final guest count and menu may be modified up to two weeks prior to your event.
When do you need the final headcount for my event?
All guaranteed counts are due no later than two weeks prior to the event. Guest counts cannot be lowered within two weeks of your event.
Menu Prices are based on a minimum of 65 guests. Lunch buffets are not available for fewer than 15 guests. Please add the following amount to all orders if guests count is less than 65 guests.
64-31 Guests: $1/Person
30-15 Guests: $2/Person
Can you accommodate special dietary needs?
In most cases, yes!
Please ask your Event Coordinator for menu options to accommodate special dietary needs.
What is included in your price?
Prices listed do not include sales tax or gratuity. All prices are subject to local sales tax and an event fee. Tables, chairs, linens, china and dinnerware are available for additional fees.
How many staff will be required for my event?
All staff will be booked as needed in accordance to guest count and menu type as determined by All Occasions Catering. Each staff member is booked at a three hour minimum.
What types of payment do you accept?
Acceptable payment types include: cash, credit card, as well as corporate checks. All deposits are non-refundable.
Do you offer pickup and delivery?
We allow for order pickup and we encourage you to call and reserve the date and time of your event as soon as possible and suggest that all orders be made two weeks in advance of the event.
Delivery is available from 7am-5pm daily. The delivery charge will vary per order and depend on the distance being traveled. Deliveries prior to 7am and after 5pm, will incur an additional charge.
Will you use pictures or videos from my event?
All Occasions Catering regularly takes photographs of events, food, beverages, displays and table settings. By signing a contract, you give permission to All Occasions Catering to copyright, use and publish photographs/videos for marketing and illustration purposes. All Occasions Catering also has the right to use any images/video from hired vendors at any event.
What do you do with the leftover food?
Whenever possible All Occasions Catering proudly donates all of the leftover food from events to the Waukesha Food Pantry. For liability purposes the client may not keep leftover food.